KVKK Privacy Notice
PERSONAL DATA PROTECTION LAW (KVKK) PRIVACY NOTICE
1. Purpose
This Privacy Notice has been prepared pursuant to Article 10 of the Personal Data Protection Law No. 6698 ("KVKK") to inform users, customers, potential customers, suppliers, and natural persons who contact us and visit the mertertextile.com website about the processing of their personal data.
2. Identity of the Data Controller
Under Law No. 6698, the data controller is;
Company Name: Kalem İnternet Hizmetleri Ltd. Şti.
Brand: mertertextile.com
MERSIS No: 0491068986800001
Tax Office: Maslak Tax Office
Tax No: 4910689868
Electronic Notification (UETS) Address: 25939-80513-10134
Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Inner Door No:2 Kağıthane / İstanbul
Telephone: 0532 325 97 88
Email: info@mertertextile.com
3. Personal Data Processed
The following personal data may be processed depending on the nature of our services.
Identity Information
First name
Last name
Contact Information
Telephone number
Email address
Delivery address
Billing address
Customer Transaction Information
Order details
Order history
Product preferences
Request and complaint records
Financial Information
Credit card or bank transfer/EFT payment notification
Transaction details included in bank receipts
Note: mertertextile.com does not request, process, or store credit card information.
Transaction Security Information
IP address
Session records
Traffic information
Browser information
Device information
Log records
Visual and Written Communication Data
Contact forms
WhatsApp correspondence
Email content
Support requests
4. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
Creating orders
Preparing orders
Delivering products
Managing wholesale sales processes
Providing customer support services
Conducting communication activities
Billing
Managing accounting processes
Financial and collection transactions
Fulfilling legal obligations
Ensuring information security
Preventing fraud and misuse
Improving website performance
Conducting statistical analyses
Fulfilling statutory obligations
Managing requests and complaints
Where explicit consent is required, explicit consent will be requested separately.
5. Methods of Collecting Personal Data
Personal data may be obtained electronically or physically through;
The website,
Order forms,
Contact forms,
WhatsApp conversations,
Telephone conversations,
Email correspondence,
Bank transfer/EFT notifications,
Cookies,
Server log records,
Shipping processes,
Public authorities,
through the above channels.
6. Legal Grounds for Processing Personal Data
Your personal data is processed based on the following legal grounds:
It is expressly provided for by law,
Establishment or performance of a contract,
Fulfillment of legal obligations,
Establishment, exercise, or protection of a right,
Legitimate interests of the data controller,
Explicit consent of the data subject where explicit consent is required
7. Transfer of Personal Data
Your personal data may be transferred, to the extent permitted by applicable legislation, to;
Authorized public institutions and organizations,
Courts,
Enforcement offices,
Tax authorities,
Certified public accountants,
Shipping and logistics companies,
Information technology service providers,
Business partners providing hosting and infrastructure services,
Legally authorized persons and organizations
solely for the relevant processing purpose.
Where data must be transferred abroad, applicable legislation will be complied with.
8. Cookies and Analytics Technologies
Cookies and similar technologies may be used on our website to improve user experience, ensure security, and measure performance.
Depending on our technical infrastructure, the following services may be used:
Google Analytics
Google Tag Manager
Google reCAPTCHA
Meta Pixel
Microsoft Clarity
Cloudflare
Other security and performance tools
Detailed information about the use of these technologies is provided in the Cookie Policy published on our website.
9. Retention of Personal Data
Personal data is securely retained;
For the period specified in applicable legislation,
For the duration of the commercial relationship,
For the period required by legal obligations,
as applicable.
At the end of the retention period, personal data is deleted, destroyed, or anonymized in accordance with applicable legislation.
10. Data Security
Our company takes appropriate technical and administrative measures to;
Prevent unauthorized access,
Prevent data loss,
Ensure system security,
Protect the confidentiality of information
11. Rights of the Data Subject
Under Article 11 of the KVKK, data subjects have the right to;
Learn whether their personal data is processed,
Request information about the processed data,
Learn the purpose of processing,
Request correction of incomplete or incorrectly processed data,
Request deletion or destruction when the legal requirements are met,
Request notification of third parties to whom the data has been transferred,
Object to adverse results arising from the analysis of data exclusively by automated systems,
Claim compensation for damages incurred due to unlawful processing of personal data
12. Application Procedure
You may submit your requests under the KVKK in writing or by other methods accepted under applicable legislation to the data controller using the contact details below.
Company Name: Kalem İnternet Hizmetleri Ltd. Şti.
Brand: mertertextile.com
MERSIS No: 0491068986800001
Tax Office: Maslak Tax Office
Tax No: 4910689868
Electronic Notification (UETS) Address: 25939-80513-10134
Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Inner Door No:2 Kağıthane / İstanbul
Telephone: 0532 325 97 88
Email: info@mertertextile.com
Applications are evaluated and concluded within the periods stipulated by the KVKK and applicable legislation.
13. Updates
Our company reserves the right to revise this Privacy Notice in line with changes in applicable legislation or updates to service processes.
The updated text enters into force on the date it is published on the mertertextile.com website.