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Privacy Policy

PRIVACY POLICY

1. Purpose

This Privacy Policy has been prepared to protect the privacy of the personal data of users and customers visiting the mertertextile.com website operated by Kalem İnternet Hizmetleri Ltd. Şti. ("Company").

Our Company undertakes to comply with the applicable legislation on the protection of personal data, particularly the Personal Data Protection Law No. 6698 (KVKK).

For services provided to international customers, generally accepted data protection principles are also observed to the extent applicable.


2. Data Controller

Your personal data is processed by the following data controller.

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertertextile.com

  • MERSIS No: 0491068986800001

  • Tax Office: Maslak Tax Office

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Internal Door No:2 Kağıthane / Istanbul

  • Phone: 0532 325 97 88

  • Email: info@mertertextile.com


3. Information Collected

The following information may be processed when you visit mertertextile.com or place an order.

Identity Information

  • First name

  • Last name

Contact Information

  • Phone

  • Email

  • Delivery address

  • Billing address

Commercial Information

  • Order details

  • Product preferences

  • Payment notification

  • Billing information

Technical Data

  • IP address

  • Browser information

  • Operating system

  • Device information

  • Cookie records

  • Session records

  • Site usage activity


4. Purposes of Processing Personal Data

The collected information may be used for the following purposes.

  • Creating orders

  • Preparing orders

  • Product delivery

  • Providing customer support

  • Billing procedures

  • Fulfilling legal obligations

  • Ensuring site security

  • Preventing fraud

  • Conducting statistical analyses

  • Improving service quality

  • Marketing activities (with explicit consent)


5. Payment Information

At mertertextile.com, the available payment methods are Credit Card or Bank Transfer / EFT.

Our Company does not request, store, or process credit card information.


6. Protection of Information

Our Company takes appropriate administrative and technical measures to;

  • Prevent unauthorized access,

  • Ensure data security,

  • Prevent the loss of information,

  • Prevent unauthorized changes,


7. Sharing of Information

Your personal data may be shared only to the extent necessary with;

  • Public institutions and organizations authorized by law,

  • Courts,

  • Public prosecutors' offices,

  • Enforcement offices,

  • Authorities authorized within the scope of financial obligations,

  • Courier and logistics service providers,

  • Business partners providing technical infrastructure services,

Our Company does not sell, rent, or share personal data with third parties for commercial purposes, except where required by legal obligations.


8. International Data Transfers

mertertextile.com may provide services to international customers.

Personal data may be shared with service providers abroad to the extent permitted by applicable legislation and provided that the necessary security measures are taken.

Such transfers are carried out in compliance with the relevant data protection legislation.


9. Cookies

Our website uses cookie technologies to improve the user experience, enhance security, and conduct statistical analyses.

Detailed information about the use of cookies is provided in the Cookie Policy.


10. Retention Period

Personal data is retained;

  • For the period prescribed by the applicable legislation,

  • For the duration of the commercial relationship,

  • For the period required by legal obligations,

and is deleted, destroyed, or anonymized in accordance with the legislation at the end of the relevant period.


11. User Rights

Under the KVKK, users have the right to;

  • Learn whether their personal data is being processed,

  • Request access to processed data,

  • Request the correction of incomplete or inaccurate data,

  • Request its deletion or destruction when the legal conditions are met,

  • Object to processing,

  • Exercise other rights provided for by law

.

Applications may be submitted to our Company in writing or through the methods specified in the applicable legislation.


12. Third-Party Links

Our website may contain links to third-party websites.

Our Company is not responsible for the privacy practices of these websites.

Users are advised to review the privacy policies of the relevant websites.


13. Policy Changes

Our Company reserves the right to update this Privacy Policy due to changes in applicable legislation or service processes.

The updated policy takes effect as of the date it is published on our website.


14. Contact

You can contact us using the information below with any questions or requests regarding the Privacy Policy.

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertertextile.com

  • MERSIS No: 0491068986800001

  • Tax Office: Maslak Tax Office

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Internal Door No:2 Kağıthane / Istanbul

  • Phone: 0532 325 97 88

  • Email: info@mertertextile.com