Privacy Policy
PRIVACY POLICY
1. Purpose
This Privacy Policy has been prepared to protect the confidentiality of the personal data of users and customers visiting the website operated by Kalem İnternet Hizmetleri Ltd. Şti. (the "Company") at mertertextile.com.
Our Company undertakes to act in compliance with the applicable legislation on the protection of personal data, in particular Law No. 6698 on the Protection of Personal Data (KVKK).
For services provided to international customers, generally accepted data protection principles are also observed to the extent applicable.
2. Data Controller
Your personal data is processed by the following data controller.
Company Name: Kalem İnternet Hizmetleri Ltd. Şti.
Brand: mertertextile.com
MERSIS No: 0491068986800001
Tax Office: Maslak Vergi Dairesi
Tax No: 4910689868
Electronic Notification (UETS) Address: 25939-80513-10134
Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, İç Kapı No:2 Kağıthane / İstanbul
Phone: 0532 325 97 88
Email: info@mertertextile.com
3. Information Collected
When you visit mertertextile.com or place an order, the following information may be processed.
Identity Information
First name
Last name
Contact Information
Phone
Email
Delivery address
Billing address
Commercial Information
Order information
Product preferences
Payment notification
Invoice information
Technical Data
IP address
Browser information
Operating system
Device information
Cookie records
Session records
Site usage activity
4. Purposes of Processing Personal Data
The information collected may be used for the following purposes.
Creating orders
Preparing orders
Delivering products
Providing customer support
Invoicing
Fulfilling legal obligations
Ensuring site security
Preventing fraud
Conducting statistical analyses
Improving service quality
Marketing activities (where explicit consent has been given)
5. Payment Information
On mertertextile.com, the only payment methods offered are Credit Card and Bank Transfer / EFT.
Our Company does not request, store or process credit card information.
6. Protection of Information
Our Company takes appropriate administrative and technical measures for the purposes of:
preventing unauthorized access,
ensuring data security,
preventing the loss of information,
preventing unauthorized modifications,
as set out above.
7. Sharing of Information
Your personal data may be shared with:
public institutions and organizations authorized by law,
courts,
public prosecutors' offices,
enforcement offices,
competent authorities within the scope of financial obligations,
cargo and logistics service providers,
business partners providing technical infrastructure services,
only to the extent necessary.
The Company does not sell, rent or share personal data with third parties for commercial purposes, except as required by legal obligations.
8. International Data Transfer
mertertextile.com may provide services to international customers.
Personal data may be shared with service providers abroad to the extent permitted by applicable legislation and subject to the necessary security measures.
Such transfers are carried out in compliance with the relevant data protection legislation.
9. Cookies
Our website uses cookie technologies to improve the user experience, enhance security and conduct statistical analyses.
Detailed information on the use of cookies is provided in the Cookie Policy.
10. Retention Period
Personal data is retained:
for the period stipulated in the relevant legislation,
for as long as the commercial relationship continues,
for as long as required by legal obligations,
and, at the end of this period, is deleted, destroyed or anonymized in accordance with the legislation.
11. User Rights
Under the KVKK, users have the right to:
learn whether their personal data is being processed,
request access to the processed data,
request the correction of incomplete or inaccurate data,
request deletion or destruction when the legal conditions are met,
object to processing,
exercise their other rights provided for by law
as listed above.
Applications may be submitted to our Company in writing or by the methods specified in the legislation.
12. Third-Party Links
Our website may contain links to third-party websites.
Our Company is not responsible for the privacy practices of these websites.
Users are advised to review the privacy policies of the relevant websites.
13. Policy Changes
Our Company reserves the right to update this Privacy Policy in line with changes that may occur in the applicable legislation or in service processes.
The updated policy enters into force on the date it is published on our website.
14. Contact
For any questions and requests regarding the Privacy Policy, you can reach us using the contact details below.
Company Name: Kalem İnternet Hizmetleri Ltd. Şti.
Brand: mertertextile.com
MERSIS No: 0491068986800001
Tax Office: Maslak Vergi Dairesi
Tax No: 4910689868
Electronic Notification (UETS) Address: 25939-80513-10134
Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, İç Kapı No:2 Kağıthane / İstanbul
Phone: 0532 325 97 88
Email: info@mertertextile.com