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Merter Textile
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Information

Terms of Use

TERMS OF USE

1. Purpose and Scope

These Terms of Use govern the rights and obligations between all users who visit or use the mertertextile.com website and Kalem İnternet Hizmetleri Ltd. Şti.

Every user who visits or uses the Site declares that they have read, understood and accepted these Terms of Use.


2. Site Owner

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertertextile.com

  • MERSİS No: 0491068986800001

  • Tax Office: Maslak Vergi Dairesi

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, İç Kapı No:2 Kağıthane / İstanbul

  • Phone: 0532 325 97 88

  • Email: info@mertertextile.com


3. Subject of the Service

mertertextile.com:

  • Menswear,

  • Womenswear,

  • Wholesale textile products,

  • Fashion products,

  • Ready-to-wear products

operates for the purpose of promoting, marketing and selling various products, primarily those listed above.

Our Company operates predominantly on a wholesale model; sales to individual customers may also be made for products deemed appropriate.


4. Membership and Account Security

Upon creating a membership, the user agrees:

  • To provide accurate and up-to-date information,

  • To keep account information confidential,

  • Not to share their password with third parties,

  • That they are responsible for transactions carried out through their account

as set out above.

Our Company reserves the right to suspend or close accounts containing false information.


5. Orders and Payment

Orders are placed through the website.

The only payment methods are Credit Card and Bank Transfer / EFT.

An order is not finalized until the payment reaches the company accounts.

Our Company reserves the right not to accept an order due to stock, production or supply conditions.


6. Prices

Unless otherwise stated, the prices on the website are in Turkish Lira (TL).

Different currencies may be used in international sales.

Our Company reserves the right to update prices without prior notice.

Once an order is confirmed, the price in effect at that time applies.


7. Intellectual Property Rights

The following items on the mertertextile.com website:

  • Logo,

  • Brand,

  • Domain name,

  • Texts,

  • Product descriptions,

  • Graphics,

  • Designs,

  • Photographs,

  • Videos,

  • Software code,

  • Database,

  • Page designs,

  • Images,

  • Icons

and all other content, unless otherwise stated, belong to En Yazılım Tekstil Plastik Kozmetik Pazarlama Danışmanlık Ltd. Şti. or its licensors and are protected under the relevant intellectual property legislation.

Without the written permission of our Company, the following acts in respect of this content:

  • Copying,

  • Reproduction,

  • Publication,

  • Distribution,

  • Use for commercial purposes,

  • Reverse engineering

are prohibited.


8. User Obligations

The user agrees:

  • Not to perform any unlawful transactions,

  • Not to attempt to damage the system,

  • Not to upload malicious software,

  • Not to use the site without permission through automated data extraction (scraping), bots or similar methods,

  • Not to infringe the rights of others,

  • Not to create fictitious orders,

  • Not to submit false payment notifications,

  • Not to attempt to breach site security

as set out above.


9. Product Information

Product images, colors and dimensions may show slight variations due to screen differences or production processes.

Our Company takes the utmost care to ensure that product descriptions are accurate and up to date; however, it reserves the right to correct obvious material errors resulting from typographical, visual or technical mistakes.


10. Delivery

Delivery processes are carried out in accordance with the provisions of the Delivery and Shipping Policy published on the website.

For international shipments, delivery times may vary due to customs procedures and the legislation of the relevant country.


11. Privacy and Personal Data

Users' personal data is processed within the framework of the:

  • KVKK Privacy Notice,

  • Privacy Policy,

  • Cookie Policy

documents listed above.

These documents form an integral part of these Terms of Use.


12. Third-Party Links

Our website may contain links redirecting to third-party websites.

Our Company has no control over the content, services or privacy practices of these sites.


13. Limitation of Liability

Our Company cannot be held liable, to the extent permitted by applicable mandatory rules of law, for damages that may arise due to:

  • Interruptions caused by the internet connection,

  • Problems caused by the user's device,

  • Force majeure events,

  • Telecommunications infrastructure failures,

  • Interruptions caused by third-party service providers

as listed above.

Our Company does not guarantee that the website will operate uninterrupted or error-free; however, it takes reasonable technical measures to ensure continuity of service.


14. Force Majeure

Natural disasters, fire, flood, earthquake, war, terrorist incidents, epidemics, strikes, power outages, internet infrastructure problems, decisions of public authorities and similar events beyond the control of the parties are deemed force majeure.

During a force majeure event, the obligations of the parties may be suspended to the extent they are affected.


15. Right to Amend

Our Company reserves the right to update these Terms of Use in line with the applicable legislation, commercial needs or technical requirements.

The updated version enters into force on the date it is published on the website.


16. Governing Law and Jurisdiction

Turkish law governs the application of these Terms of Use.

For consumer transactions, the Consumer Arbitration Committees and Consumer Courts competent under the applicable legislation have jurisdiction.

For disputes of a commercial nature, unless a mandatory legal provision stipulates otherwise, the Courts and Enforcement Offices of İstanbul (Central) have jurisdiction.


17. Contact

For your questions or requests regarding the Terms of Use, you may contact us using the contact details below.

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertertextile.com

  • MERSİS No: 0491068986800001

  • Tax Office: Maslak Vergi Dairesi

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, İç Kapı No:2 Kağıthane / İstanbul

  • Phone: 0532 325 97 88

  • Email: info@mertertextile.com