Terms of Use
TERMS OF USE
1. Purpose and Scope
These Terms of Use govern the rights and obligations between all users who visit or use the mertertextile.com website and Kalem İnternet Hizmetleri Ltd. Şti..
Every user who visits or uses the website declares that they have read, understood and accepted these Terms of Use.
2. Website Owner
Company Name: Kalem İnternet Hizmetleri Ltd. Şti.
Brand: mertertextile.com
MERSIS No: 0491068986800001
Tax Office: Maslak Tax Office
Tax No: 4910689868
Electronic Notification (UETS) Address: 25939-80513-10134
Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Door No:2 Kağıthane / İstanbul
Phone: 0532 325 97 88
Email: info@mertertextile.com
3. Scope of Services
mertertextile.com operates primarily for the promotion, marketing and sale of various products, including:
Men's clothing,
Women's clothing,
Wholesale textile products,
Fashion products,
Ready-to-wear products
Our company primarily operates on a wholesale sales model, but may also sell to individual customers for products deemed suitable.
4. Membership and Account Security
When creating an account, the user agrees to:
Provide accurate and up-to-date information,
Keep account information confidential,
Not share their password with third parties,
Accept responsibility for transactions carried out through their account
Our company reserves the right to suspend or close accounts containing inaccurate information.
5. Orders and Payment
Orders are placed through the website.
The only payment methods are Credit Card or Bank Transfer / EFT.
An order is not finalized until payment reaches the company accounts.
Our company reserves the right not to accept an order due to stock, production or supply conditions.
6. Prices
Unless otherwise stated, prices displayed on the website are in Turkish Lira (TRY).
Different currencies may be used for international sales.
Our company reserves the right to update prices without prior notice.
The price applicable at the time of order confirmation shall apply.
7. Intellectual Property Rights
The following elements on the mertertextile.com website:
Logo,
Brand,
Domain name,
Texts,
Product descriptions,
Graphics,
Designs,
Photographs,
Videos,
Software code,
Database,
Page designs,
Visuals,
Icons
and all other content belong to En Yazılım Tekstil Plastik Kozmetik Pazarlama Danışmanlık Ltd. Şti. or its licensors, unless otherwise stated, and are protected under applicable intellectual property legislation.
Without the written permission of our company, the following actions involving this content are prohibited:
Copying,
Reproducing,
Publishing,
Distributing,
Using for commercial purposes,
Reverse engineering
8. User Obligations
The user agrees:
Not to conduct unlawful transactions,
Not to attempt to damage the system,
Not to upload malicious software,
Not to use the website without authorization through automated data collection (scraping), bots or similar methods,
Not to infringe the rights of others,
Not to place fraudulent orders,
Not to submit false payment notifications,
Not to attempt to compromise website security
9. Product Information
Product images, colors and measurements may vary slightly due to screen differences or production processes.
Our company takes the utmost care to ensure that product descriptions are accurate and up to date; however, it reserves the right to correct obvious material errors arising from typographical, visual or technical errors.
10. Delivery
Delivery processes are carried out in accordance with the provisions of the Delivery and Shipping Policy published on the website.
For international shipments, delivery times may vary due to customs procedures and the legislation of the relevant country.
11. Privacy and Personal Data
Users' personal data is processed within the framework of:
KVKK Disclosure Notice,
Privacy Policy,
Cookie Policy
These documents constitute an integral part of these Terms of Use.
12. Third-Party Links
Our website may contain links directing users to third-party websites.
Our company has no control over the content, services or privacy practices of these websites.
13. Limitation of Liability
Our company shall not be held liable, to the extent permitted by mandatory applicable law, for damages that may arise due to:
Interruptions caused by the internet connection,
Problems originating from the user's device,
Force majeure events,
Telecommunications infrastructure failures,
Interruptions caused by third-party service providers
Our company does not guarantee that the website will operate uninterrupted or error-free; however, it takes reasonable technical measures to ensure service continuity.
14. Force Majeure
Natural disasters, fire, flood, earthquake, war, terrorist incidents, epidemics, strikes, power outages, internet infrastructure problems, decisions of public authorities and similar events beyond the parties' control shall be considered force majeure.
During the force majeure period, the parties' obligations may be suspended to the extent affected.
15. Right to Amend
Our company reserves the right to update these Terms of Use in line with applicable legislation, commercial needs or technical requirements.
The updated text shall enter into force on the date it is published on the website.
16. Governing Law and Competent Courts
Turkish law shall apply to the implementation of these Terms of Use.
For consumer transactions, Consumer Arbitration Committees and Consumer Courts having jurisdiction under applicable legislation shall be competent.
For commercial disputes, the Courts and Enforcement Offices of Istanbul (Central) shall have jurisdiction unless otherwise stipulated by a mandatory legal provision.
17. Contact
For your questions or requests regarding these Terms of Use, you may contact us using the contact details below.
Company Name: Kalem İnternet Hizmetleri Ltd. Şti.
Brand: mertertextile.com
MERSIS No: 0491068986800001
Tax Office: Maslak Tax Office
Tax No: 4910689868
Electronic Notification (UETS) Address: 25939-80513-10134
Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Door No:2 Kağıthane / İstanbul
Phone: 0532 325 97 88
Email: info@mertertextile.com